TED RADIO HOUR
http://www.npr.org/2014/05/09/308756512/what-s-the-difference-between-real-and-perceived-value
http://www.npr.org/2014/05/09/308756512/what-s-the-difference-between-real-and-perceived-value
Part 4 of the TED Radio Hour episode
Marketer Rory Sutherland says advertising adds value to a product by changing our perception, rather than the product itself. He says perceived value can be just as satisfying as what we consider "real" value.
About Rory Sutherland
Rory Sutherland is Vice Chairman of Ogilvy & Mather and a former Classics teacher. He's the author of The Wiki Man. Check out his other TED talk, "Perspective Is Everything":
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