How Responsible Financial Institutions Ask For Sensitive Financial Information

Alan: The following excerpt relates to a security breach affecting Bank of America account holders. Do not respond to any request for sensitive information -- no matter how convincing or enticing the "story" may be -- unless the person (or institution) asking you for such information tries to persuade you to distrust them (as BofA does), and then only by initiating communication through contact information located by your own cautious initiative. NEVER reply to unsolicited email.

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Please do not reply to this email with sensitive information, such as an account number, PIN, password, or Online ID. The security and confidentiality of your personal information is important to us. If you have any questions, please either call the toll-free customer service phone number on your account statement or visit the Bank of America website to access the Contact Us page, so we can properly verify your identity.