ALL CAPS Warning About HealthCare.Gov's Imminent Failure, September 26, 2013

 

"I DO NOT WANT A REPEAT OF WHAT HAPPENED NEAR THE END OF DECEMBER 2005, WHERE MEDICARE.GOVHAD A MELTDOWN," wrote Henry Chao, the official in charge of Healthcare.gov. "THIS IS TO GET YOUR ATTENTION, IF I DIDN'T HAVE IT ALREADY." He blasted out that all-caps message on September 26, just five days before the website went live.