Most Overlooked Factor
Always
"The Whole Is Greater Than The Sum Of The Parts"
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In hearing, a startling agreement on who to blame for HealthCare.gov. "Everyone at the Energy and Commerce hearing this morning came to an agreement on who caused the problems with HealthCare.Gov: Somebody else. "Our portion of the application worked as designed," CGI Federal Vice President Cheryl Campbell testified...[B]oth CGI and QSSI threw a lot of blame at the Center for Medicare and Medicaid Service, mostly for three key issues: the short time left for end-to-end testing, the decision to go live on October 1 and ditching a feature allowing consumers to window shop shortly before the site went live." Sarah Kliff inThe Washington Post
Government did a poor job on HealthCare.gov. A private firm might've been worse. "Some people, like New York University contracting expert Paul Light, think keeping the management in-house was a key point of failure. So would it have made sense to have one contractor actually in charge of pulling the whole thing together? The problem is, the federal government has tried outsourcing that role before -- with equally disastrous results." Lydia DePillis in The Washington Post
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